Protecting your privacy is important to us. Therefore, we kindly ask you to carefully read the following summary of how our website works. You can trust in transparent and fair data processing as we strive daily to handle your data securely, carefully, and responsibly. The following privacy policies are intended to inform you about how we use your personal information in compliance with the provisions and requirements of the European General Data Protection Regulation.
Name / Corporate Name: EKO AKUA MEDITERRANEO S.L.
CIF / NIF: B30736268
Activity / Social Purpose: Technical advice, repair, maintenance, and marketing of submersible pumps and all kinds of machinery, tools, accessories, and complements necessary for pump installations and well testing; as well as commercial intermediation of all kinds of electro-pumping products.
Registered / Professional Address: C/ Vía Verde, 1 El Bohío (Cartagena, Murcia)
Phone: 968 53 51 94
Email Address: EKOMERCIAL@EKOAKUA.COM
Website: ekoakua.com
By reading this Privacy Policy, the user is informed about how EKO AKUA MEDITERRANEO S.L. collects, processes, and protects the personal data provided through the forms available on the website EKOAKUA.COM (hereinafter, the “Website”), as well as the data derived from browsing and any other data that may be provided in the future to EKO AKUA MEDITERRANEO S.L.
The user should read this Privacy Policy carefully, which has been written clearly and simply to facilitate its understanding, and decide freely and voluntarily if they wish to provide their personal data to EKO AKUA MEDITERRANEO S.L.
The personal data collected will be processed by EKO AKUA MEDITERRANEO S.L. for the following purposes:
Manage your contact requests through the channels provided on the Website.
Manage purchases made through the Website, including payment processing and order shipment.
Manage newsletter subscriptions through the channel provided on the Website.
Conduct analyses on the use of the Website and check user preferences and behaviour.
Manage the sending of commercial communications from EKO AKUA MEDITERRANEO S.L. and other companies within its group, if any, through various present and future communication means such as WhatsApp, Telegram, email, phone, mail, and any other means that facilitate communication unless the user indicates otherwise by checking the corresponding box or shows their opposition to such processing.
Manage the sending of satisfaction surveys based on the purchase of products or services from EKO AKUA MEDITERRANEO S.L. to improve the customer experience.
Analyze your data to create user profiles that help define products that may be of interest to you in more detail.
The data will be kept for the time necessary to fulfil the purposes for which they were collected or until the applicable legal retention period expires. The user may request their deletion from EKO AKUA MEDITERRANEO S.L., opposing or revoking their consent as indicated in the rights of data subject’s section.
These are the data that EKO AKUA MEDITERRANEO S.L. can collect from users:
Identification data: name, surname, national identity document or foreign identity number, and image.
Contact data: address, landline phone, mobile phone, email address.
Personal characteristics data: date of birth, age, gender, nationality.
Bank data: account number, holder, SEPA mandate.
Economic, financial, and insurance data: income and assets.
Other data: data provided by the users in the open fields of the forms available on the Website.
Browsing data.
If the user provides data of third parties, they declare that they have the consent of those third parties and commit to informing the owner of those data about the information contained in the Privacy Policy, exempting EKO AKUA MEDITERRANEO S.L. from any responsibility in this regard.
However, EKO AKUA MEDITERRANEO S.L. may carry out necessary verifications to confirm this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
The processing of data for the purchase of products through the Website is necessary to fulfil the contractual relationship between the user and EKO AKUA MEDITERRANEO S.L.
The processing of your data for marketing purposes, related to goods and services of EKO AKUA MEDITERRANEO S.L. and similar services for its customers, will be based on the legitimate interest recognized by the regulations when the user has purchased goods and/or services from EKO AKUA MEDITERRANEO S.L. In the absence of such a contractual relationship, data processing will be based on the user's consent as provided by current regulations.
Processing for the aforementioned purposes will always be carried out with the user's prior consent or based on the aforementioned legitimate interest and will be necessary to attend to your request. Additionally, if you withdraw your consent for any of the processing activities, this will not affect the lawfulness of the processing carried out previously.
To revoke such consent, the user may contact EKO AKUA MEDITERRANEO S.L. through the following channels: by letter addressed to the Data Protection Department of EKO AKUA MEDITERRANEO S.L. at the address: C/ Vía Verde, 1 El Bohío (Cartagena, Murcia), by clicking on the automatic unsubscribe link available in each commercial communication sent by EKO AKUA MEDITERRANEO S.L., or by email to EKOMERCIAL@EKOAKUA.COM.
User data may be communicated to:
Companies within the group to which EKO AKUA MEDITERRANEO S.L. belongs, solely for internal administrative purposes and/or for the purposes previously stated.
Companies within the group to which EKO AKUA MEDITERRANEO S.L. belongs for sending commercial communications about the products and services offered by the companies forming it, provided the user has consented.
Public Administrations and competent national and/or European authorities, in cases provided by law.
Companies related to sending product or service evaluation requests purchased on our website to collect reviews.
If you purchase an item on our website, for example, the necessary data for a shipment must be provided to the corresponding transport companies.
The recipients indicated in this section may be located within or outside the European Economic Area, being duly legitimized for international data transfers in the latter case.
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):
Right of Access: In accordance with Article 15 GDPR, the right, to the extent indicated therein, to obtain information about your personal data processed by us.
Right to Rectification: In accordance with Article 16 GDPR, the right to obtain without undue delay the rectification of inaccurate personal data or to have incomplete personal data completed.
Right to Erasure or Right to Be Forgotten: In accordance with Article 17 GDPR, the right to obtain the erasure of personal data concerning you, provided that the processing is not necessary:
To exercise the right of freedom of expression and information,
To comply with a legal obligation,
For reasons of public interest, or
For the establishment, exercise, or defense of legal claims.
Right to Restriction of Processing: In accordance with Article 18 GDPR, the right to obtain the restriction of processing of your data when:
The accuracy of the data is contested by the data subject,
The processing is unlawful, and you oppose the erasure of the data,
We no longer need the data, but you need them for the establishment, exercise, or defense of legal claims, or
You have objected to the processing under Article 21 GDPR.
Right to Object: In accordance with Article 21 GDPR, you have the right to object to the processing of personal data concerning you.
Right to Data Portability: In accordance with Article 20 GDPR, the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, or to request their transfer to another controller.
Right to Lodge a Complaint with a Supervisory Authority: In accordance with Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your usual place of residence or work or the place of our company's registered office.
To exercise these rights, the user may contact EKO AKUA MEDITERRANEO S.L. through the following channels: by letter addressed to the Data Protection Department of EKO AKUA MEDITERRANEO S.L. at the address: C/ Vía Verde, 1 El Bohío (Cartagena, Murcia), by clicking on the automatic unsubscribe link available in each commercial communication sent by EKO AKUA MEDITERRANEO S.L., or by email to EKOMERCIAL@EKOAKUA.COM.
If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency at www.agpd.es.
EKO AKUA MEDITERRANEO S.L. will process User data confidentially and with absolute confidentiality at all times, in accordance with the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, unauthorized processing, or access, considering the state of the technology, the nature of the data stored, and the risks to which they are exposed.
EKO AKUA MEDITERRANEO S.L. may include hyperlinks to other sites not operated or controlled by EKO AKUA MEDITERRANEO S.L. Therefore, EKO AKUA MEDITERRANEO S.L. does not guarantee, nor is it responsible for, the legality, reliability, usefulness, truthfulness, and timeliness of the contents of such websites or their privacy practices.
Please note that the privacy practices of these external websites may differ from ours before providing your personal information.
EKO AKUA MEDITERRANEO S.L. uses cookies. You have the option to prevent the generation of cookies by selecting the corresponding option in your browser program.
For more information, you can check our Cookies Policy.
EKO AKUA MEDITERRANEO S.L. reserves the right to modify this Privacy Policy, according to its own criteria, due to a legislative, jurisprudential, or doctrinal change by the Spanish Data Protection Agency.
We will inform you of such changes by publishing the modified Privacy Policy on the Website, as well as through the corresponding notice that will be placed on the homepage.
